As we announced in an earlier post, we are changing the way our product is documented, and also the way we collaborate with our partners and customers. We are adding 2 new functionalities to our web portal: a knowledge base and a forum.

The Syneto Knowledge Base (http://kb.syneto.net)

We have been listening to your feedback about our PDF manual and decided it was time for a change: from now on, the technical documentation will reside in electronic format in our knowledge base. What does this mean to you?

• Easier search – try searching for PPTP for instance
• Print only what you need – each article has its own print link, so you don’t have to print the whole thing or spend time chasing the page numbers
• Access from anywhere – wherever there is Internet, you get access to the Syneto knowledge
• Help us improve – each article has a “comment” section, where you can tell us if there’s something wrong or missing

The Syneto Forum (http://www.syneto.net/forum/)

We want to start hearing from you: who you are, what great achievements have you accomplished using the Syneto UTM, what problems is it causing or what you would like to see it feature. We even have an “International” section where you are encouraged to use your own mother tongue. Off-topic is also allowed: we really like blonde jokes and links to youtube videos. :)

We really hope you will enjoy our two new features and encourage you to take them for a spin: Syneto Knowledge Base, Syneto Forum.